Keynote presentation by Dov Te'eni
"What's communication got to do with IT?"
Tel-Aviv University, Israel
New communication support systems, not the least social media, are changing the way we process information, learn, make decisions, create and distribute knowledge, manage and socialize, all of which have been traditional areas of our research in Information Systems. Moreover, these changes brought about by new communication support systems sometimes appear to affect behaviors quickly and abruptly, such as in the use of social media in recent Arab political uprisings. But other times, the changes seem painfully slow and cumbersome in affecting, for instance, the design of systems for supporting collaborative decision making, eLearning, knowledge dissemination and conferencing. I examine what we know and what we need to study about communication support systems. And I use the research topic of communication support systems to demonstrate the value of combining research areas within our field, or better yet, combining theories across areas within our field. I believe ‘decision support systems’ is a prime example of an area that can benefit from this approach in research and practice.
Dov Te'eni holds the Mexico Chair for Information Systems at Tel Aviv University. He studies how computers support people deciding, communicating, sharing knowledge and interacting. Dov has published over 100 academic papers with over 70 colleagues He has co-authored with Jane Carey and Ping Zhang Human-computer interaction for developing effective organizational systems and co-edited with David Scwartz the Encyclopedia of Knowledge Management.
He is currently the President of AIS – the international Association of Information Systems, has served as Senior Editor for MIS Quarterly, AIS Transactions of HCI and associate editor for Journal of AIS, Information and Organizations, and Internet Research. He is co-editor of the European Journal of IS. He also serves as academic director of the Orange institute of Internet Research at Tel Aviv University. Dov was awarded AIS Fellowship in 2008.