CADIC Online and Offline Support Services
The CADIC framework incorporates a new set of practical and simple tools and methodologies to promote, support and assess the evolution of the cluster:
– The tools and methodologies are customised to the SMEs’ (cluster) requirements: they aim to ensure the development of a collaborative mindset (Trust building mechanisms – Intellectual Capital; competence; governance; shared vision; shared values and beliefs)
– The locus of the support initiative resides at the SME level (bottom-up).

CADIC Intellectual Capital benchmarking system is a method and a database to analyse the current status quo of IC stocks and flows of clusters and companies to find and match a suitable collaboration partner. This is a precondition to start and enhance effective and efficient collaboration and IC flow between cluster members and therefore contributes to the need of clusters in there different life cycle phases.
CADIC web platform & online services provides web tools to easily and intuitively start and enhance distributed interaction in clusters (connecting tools, forums, document management, group discussions, virtual collaboration spaces, multimedia artefacts). It incorporates InCapedia, an interactive encyclopaedia on Intellectual Capital, and the InCaS toolkit . The CADIC web platform will support participants’ activities in events mounted in a CADIC cluster’ collaborative learning environment. It will also facilitate the transfer of the learning acquired back to the individual SMEs and/or for external dissemination in didactic form.
CADIC offline support services enhances the effective and efficient offline IC-Flow between the collaborating partners. These include methods to shape collaboration events within the different life cycles, workshop and event design involving special facilitation and moderation techniques, methods to reactivate cluster activities. Also integrated are special working aids for CADIC members to support their individual cluster activities (e.g. Cluster rule templates, starter kits for new members, initiation checklists).